Privacy Policy.

Privacy, measured carefully.

Darzee is a premium made-to-measure menswear house. Our service may require information that is more specific than a typical retail experience, including measurements and fitting preferences. We treat that information as personal and use it only for defined business purposes such as providing, improving, and supporting our services.

We aim to collect what we need, explain why we need it, and avoid collecting information that is unnecessary for the service you have chosen.

What you choose to share.

For the fit, the order, and the relationship.

We may use personal information to:

• provide, personalise, and improve our made-to-measure services;
• create and maintain your customer profile and measurement record;
• process and fulfil orders, fittings, alterations, payments, and deliveries;
• respond to enquiries and provide customer support;
• send service-related messages, including fitting and order updates;
• send marketing communications where permitted and where you have chosen to receive them;
• understand website usage, diagnose technical issues, and improve our digital experience;
• prevent fraud, misuse, security incidents, or other unlawful activity; and
• comply with applicable legal, accounting, tax, and regulatory requirements.

Measured once. Saved with care.

Made-to-measure tailoring depends on accurate measurements. If you provide measurements to Darzee, we may retain them in your customer profile so that future orders and fittings can be prepared without asking you to start again.

Measurement data may be accessed by authorised Darzee personnel and service providers who need it to perform tailoring, fitting, order fulfilment, customer support, or related operations.

Please do not provide sensitive information that is not necessary for your fitting or order. If you believe information in your measurement profile is incorrect, contact us using the details at the end of this policy.

A quieter digital experience.

Our website may use cookies, pixels, local storage, analytics tools, or similar technologies to keep the site functioning, remember preferences, understand traffic, and improve the experience.

The exact technologies used should be listed here before publication, including the provider, purpose, type of data collected, and retention period.

• Essential technologies: required for core website functionality.
• Analytics: used to understand how visitors use the site.
• Preferences: used to remember choices where applicable.
• Marketing: used only if implemented and permitted under applicable law.

You can usually manage cookies through your browser settings. If the website provides a consent-management tool, your choices can also be managed there.

Only where the service requires it.

We may share personal information with trusted third parties when necessary to operate the business or provide a service you request. Depending on the actual Darzee setup, these may include:

• payment processors and financial service providers;
• hosting, cloud storage, website, CRM, and technology providers;
• tailoring, production, logistics, courier, and delivery partners;
• customer support, communications, and email service providers;
• analytics or security providers; and
• professional advisers, regulators, courts, or authorities where required.

We expect service providers handling personal information for Darzee to use it only for the services they provide to us and to maintain appropriate safeguards.

Kept for as long as there is a reason.

We retain personal information for as long as reasonably necessary for the purpose for which it was collected, including to provide ongoing tailoring services, maintain business records, resolve disputes, enforce agreements, and meet legal or regulatory obligations.

Retention periods should be configured according to the actual categories of information and operational requirements. Where information is no longer required, it should be deleted, anonymised, or otherwise disposed of securely, subject to applicable legal requirements.

We use reasonable technical and organisational measures designed to protect personal information against unauthorised access, alteration, disclosure, loss, or destruction. No internet transmission or storage system can be guaranteed completely secure.

You remain in control.

Subject to applicable law, you may have rights relating to the personal information we hold about you, including rights to access information about processing, request correction or updating, request deletion or erasure where applicable, withdraw consent where processing is based on consent, and raise a grievance.

Marketing messages can generally be declined using the unsubscribe mechanism in the message or by contacting us. Service communications required to fulfil an order or provide a requested service may still be sent.

For India-focused deployments, this section should be reviewed against the Digital Personal Data Protection Act, 2023 and applicable rules and commencement notifications before launch.

Designed for an adult service.

Our services are intended for adults. We do not knowingly seek to collect personal information from children except where permitted and appropriately handled under applicable law.

If you believe a child has provided personal information to us in circumstances where it should not have been collected, please contact us so that we can review and take appropriate action.

Refined as the business evolves.

We may update this Privacy Policy when our services, technology, vendors, or legal obligations change. The updated version will be posted on this page with a revised “Last updated” date.

Where applicable law requires additional notice or consent for a material change, we will provide it in the manner required by law.